Terms of Service
Effective Date: April 19, 2026
These terms govern your use of The Northlight Network's messaging program and hotline services. By using our services, you agree to these terms.
1. Program Description
The Northlight Network messaging program provides conversational communication, emotional support, and resource navigation through SMS and hotline services.
2. Consent to Receive Messages
By opting into SMS messaging, you agree to receive support-related communications from The Northlight Network.
Message frequency may vary based on communication needs.
3. Opt-Out Instructions
You may opt out at any time by replying:
STOPAfter doing so, you will receive a confirmation message and no further SMS messages will be sent unless you opt in again.
4. Help & Support
5. Message & Data Rates
Message and data rates may apply for messages sent to and from The Northlight Network. Please contact your mobile provider for details about your plan.
6. Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
7. Service Limitations
Our services are intended for emotional support and crisis support navigation. We do not provide medical care, diagnosis, legal advice, or emergency response services.
8. Emergency Situations
If you are experiencing a medical or safety emergency, please call 911 immediately.
9. Changes to This Policy
We may update these Terms and Privacy Policy as needed. Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions about these Terms or your data, contact us at:
Learn more about how we protect your privacy and data.
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